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Troubleshooting tips for camera access, gallery uploads, and more.
01
Allowing Camera Access
The flshbckz viewfinder needs camera access to capture photos. Here is how to allow it on your device.
On your first visit
- When you open the camera page, your browser will show a permission prompt asking for camera access.
- Tap Allow to grant access. The viewfinder will start immediately.
- If you tap Block by mistake, tap Try Again on the error screen and choose Allow when prompted.
Requirements
- A secure connection (HTTPS) is required. The camera will not work on plain HTTP (except localhost for development).
- Your device must have a working camera (front or rear).
- Desktop browsers support camera access through an external webcam or built-in camera.
If the prompt does not appear
- Make sure you are on a secure connection (HTTPS). The camera API is not available on insecure pages.
- Check that no other app or tab is currently using your camera.
- If you previously blocked camera access, you will need to revoke the block in your browser settings (see the "Revoking Camera Access" section below).
02
Using Gallery Upload
If your camera is unavailable or you prefer to share photos you have already taken, you can upload images directly from your device's gallery.
How to upload
- On the camera page, tap the Upload from gallery button (image icon with a counter showing your uploads, e.g. 0/3).
- Your device's file picker will open. Select one or multiple photos to upload.
- Uploaded photos are automatically resized and processed through the same film looks as camera captures.
Upload limits
- Gallery uploads count toward your total shot limit for the event.
- The number of gallery uploads is capped separately depending on the event's tier. Most events allow between 3 and 15 gallery uploads.
- The button will hide automatically once you have reached your upload limit.
When to use gallery upload
- Your browser does not support the camera API (older devices, restricted browsers).
- You already took photos with your regular camera and want to add them to the event album.
- You prefer not to grant live camera access but still want to participate.
03
Clearing Browser Cache
If you are experiencing issues with the camera page or the app behaving unexpectedly, clearing your browser's cache and site data often resolves the problem.
Chrome (Desktop)
- Click the lock icon (or information icon) in the address bar.
- Select Cookies and site data → Clear data.
- Or go to Settings → Privacy and Security → Clear browsing data. Select "Cookies and other site data" and "Cached images and files."
Chrome (Android)
- Open Chrome, tap the three-dot menu → Settings.
- Go to Privacy and security → Clear browsing data.
- Select "Cookies and site data" and "Cached images and files," then tap Clear data.
Safari (iPhone / iPad)
- Open Settings → Safari.
- Tap Clear History and Website Data.
- Note: This will sign you out of most websites and clear your browsing history.
Safari (Mac)
- Go to Safari → Settings (or Preferences) → Privacy.
- Click Manage Website Data, search for flshbckz, and click Remove.
- Alternatively, go to the Develop menu → Empty Caches (enable the Develop menu in Advanced settings first).
04
Revoking Camera Access
Camera permission is controlled by your browser, not by flshbckz. You can revoke or reset it at any time through your browser settings.
Chrome (Desktop & Android)
- Click the lock icon (or information icon) in the address bar.
- Find Camera in the site permissions list.
- Set it to Block to revoke, or Ask to re-enable the prompt on your next visit.
- After changing the setting, refresh the flshbckz page for the change to take effect.
Safari (iPhone / iPad / Mac)
- iOS/iPadOS: Go to Settings → Safari → Camera → select Block or Ask.
- Mac: Go to Safari → Settings → Websites → Camera. Find flshbckz and choose Block or Ask.
Firefox (Desktop & Android)
- Click the lock icon in the address bar.
- Next to Camera, click the X to remove the saved permission, or change the dropdown to Block.
- Refresh the page to apply the change.